Wednesday, July 23, 2008

IBM OPENS SERVICE MANAGEMENT CENTER OF EXCELLENCE IN PUNE

Bangalore
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IBM on Tuesday announced the opening of the IBM Service Management Center of Excellence in India, which will act as the regional hub for IBM Tivoli service management software and strategy.

The Center has been designed to develop specialised focus and skills in high value areas such as telecom, security, automation and asset management.

"This first of its kind center has been established in Pune", an IBM statement said today.

The Center would be staffed by IBM service management experts from around the world and would provide infrastructure and resources for enablement and education; client engagement support to sales team and business partners; and facilities for proof of concept, demos and workshops.

It also will offer certification and joint education programmes with local universities, access to industry models, best practices and proven methodologies based on IBM's worldwide service management experience, it said.

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