Thursday, August 14, 2008

SERVING A WORLD THAT IS SLOWLY, INEXORABLY GOING MOBILE

Anand Parthasarathy
The Hindu

Like Oliver Twist asking for ‘more,’ users of electronic communication technologies can never have enough of a good thing.

The ultimate wishlist is the integration of voice, email, instant messaging, fax, Internet Protocol-based audio and video — even ‘white boarding’, transferring from a written surface — to go into a manthan or churning of techno logies and techniques.

Hitherto much of this has been anchored in fixed systems: PCs, land lines, corporate networks. But peripatetic road warriors have changed rules and priorities: Now IT’s all on the go now and the world’s largest software company cannot afford to be a stationary target in this scenario.

Which is why a few groups at the Microsoft India Development Centre (MSIDC) in Hyderabad, one of the largest development centres of the company outside the U.S., have been quietly chipping away at the challenges that stand in the way of bring Unified Communications (UC) to every mobile phone and portable Internet device.

On Tuesday, which marks MSIDC’s 10th birthday, some of these tomorrow technologies were opened for scrutiny for the first time. Connect, communicate, collaborate, that is UC’s central vision — any place, any device communication.

If I, as a sender, knew whether the person I was trying to reach was at the desk or at home or reachable by a mobile phone, I could choose the best way to get in touch, instead of playing endless email tag, suggests Nagesh Pabbisetty, General Manager of the Business Division at MSIDC.

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