The Hindu Business Line
Despite the strained economic environment, the opportunities for IT service companies are immense, said Robert A. Dutile, General Manager — Strategy and Services — UST Global.
Many large companies that have done only limited outsourcing in the past are now scaling up outsourcing, he said. These companies, many of which are based in the US and Europe, are looking for cost savings and global expansion, he said.
Given its global reach and hybrid outsourcing model, UST Global, a US-based IT services company, is well positioned to cater to this market, he claimed.
In the current environment, chief information officers in companies are trying to save on overall IT spends while also deriving more business value. So, for instance, UST is working with its customers to help them save money through measures such as technology consolidation, he said. Similarly, the company is working to enable its customers build expertise in emerging and niche technologies.
At the same time, companies are reducing overall IT spends and giving out smaller-size deals, Dutile said. “So instead of $100-million outsourcing deals, there are a lot of more of $5-10-million deals out there right now.” Even large players are adopting this strategy, he added.
As part of its efforts to provide more value to its customers, UST Global will add another development centre this year, he said. The company, owned by the Comcraft Group, has large development centres in India, Malaysia and the Philippines. It will set up a development centre in South America later this year, he said, but declined to reveal more details.
The company, which has around 6,000 employees across the world, plans to look at more local hires in several markets. In the US, for instance, it is looking at “college hires for business analyst type positions.”
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